“I’ve been a trainee of
EPTAC’s for the past 12 years
and have always had a
- Kathy Leate,
Manufacturing Quantitative Skills
Manufacturing Quantitative Skills is an introductory, 2 day course that will assist the student in understanding the need for mathematics in a manufacturing shop. Given basic information on blue prints and written documents commonly found in manufacturing environments, students will be able to calculate additional information needed to manufacture the product described. Extensive use of trigonometry, geometry, conversion between decimal and fractions, and between SAE (inch) and metric (SI) will be utilized. In addition, instruction on terminology, theory, part layout and bench work is included.
What Students Receive
All successful participants will be awarded a Certificate of Training.
Day 1 Module 1 – Fundamentals
- The Business Motivation for Defect Prevention
- Cost of Quality/1:10:100 Rule
- What are Defects?
- The Definition of a Defect/Understanding Defects/Measuring Defects
- Defect Prevention Techniques/Defect Prevention Cycle
Day 1 Module 2 – ROOT CAUSE ANALYSIS
- General Principles of Root Cause Analysis
- Basic Elements of Root Cause/The roles of people and process
- Root Cause Analysis Basic Tools
- Cause & Effect Analysis / The 5 Whys / Pareto Analysis
- Ishikawa Diagram / Root Cause Analysis Advanced Tools
- FMEA: Failure Mode & Effects Analysis / Fault Tree Analysis
- Cause Mapping / Other Techniques
Day 2 Module 3 – CORRECTIVE ACTION PROCESS
- Definition of a true Corrective Action
- The difference between Band-Aids and true Corrective Action
- Examples of Corrective Actions
- Corrective Action Process Steps:
- Define the Problem/Understanding the Situation: How to find the real problems and clarify the situation. Cutting through the fog of confusion and distraction to get to the root causes. Building consensus.
- Gather data/evidence / Identify the causal relationships
- Identify which causes if removed or changed will prevent recurrence.
- Creating Options: Using a powerful set of creative tools to find options for solutions. Evaluate and refine options to find the best ones. Tapping internal and external resources to get the job done well. Building consensus. Setting priorities. Continue hands-on exercises with real problems.
- Implement the recommendations: Building an action plan to solve the root cause problems of highest priority. Identifying and tapping sources of assistance. Identifying and overcoming sources of resistance. Continue hands on exercises with real problems
- Observe the recommended solutions
Day 2 Module 4 – QUALITY MANAGEMENT SYSTEMS
- Quality Control & Quality Assurance
- Types of Systems: TQM, GMP
- Organizations & Awards: ISO, AS, Malcolm Baldrige Award
Day 2 Module 5 – QUALITY METRICS
- What are metrics
- True vs. Substitute Performance Measures
- Identifying Effective Metrics
- Acceptable Ranges; Breakpoints; Targets, Tolerances & Specifications