Manchester, New Hampshire
EPTAC Corporation continues to grow as the leader in electronics process training and IPC certification. We are always looking for talented people to join our dynamic team.
CUSTOMER SALES SUPPORT – FULL TIME
Are you looking for a new challenge or career change with the potential for growth, then maybe this position might be for you?
Who We Are
We are a great little training company with a national footprint looking for someone to support our sales efforts. This is not your typical sales position. We do not cold call. We work with prospects and existing customers to educate them on our programs, provide them quotes, meet their requests and schedule their employees into our classes. This is very much a supportive roll vs a traditional sales role. Our goals are to support our clients and build lasting friendships. Who doesn’t want more friends.
What We Are Looking For
Things we’re looking for from you: It is important to us that you be punctual, very detail oriented, able to work on your own after we have trained you, and a self-starter. You need to be friendly and supportive to customers and coworkers alike. We want you to work with customers to address their needs (via phone and email), questions, inquires, provide quotes and options for training and schedule them into a training offering. We would like you to make customers feel their needs are addressed and important to us as you build a long-lasting relationship. Considering pretty much everything runs on computers these days, you need to be fluent on Microsoft Office Products, email and Internet driven tasks.
Along with your competitive wage, we offer a great working environment with friendly people, free parking and so-so coffee. That’s free, too.
Just A Few Responsibilities
Responsibilities will include, but not limited to, explaining training programs, handling customer questions, providing quotes and following up on them, scheduling classes with customers and notification of upcoming classes and new programs in the works. You do need to be organized and able to track a multitude of things at the same time and think ahead. You know, like Mom, or even better Super Mom, oh and Dads too. We are an equal opportunity employer and this is an in-office position.
And A Few Benefits
Office hours 8am-5pm. Health care available, matching IRA retirement plan, long term disability, holiday and vacation pay. Compensation commensurate with experience.
So, if you feel like you would be a good fit, are looking for a challenge, have a sense of humor, and like working with nice people, please send us your resume for further consideration and your indicated interest!
EPTAC has the knowledge and expertise to help you train your staff, understand your process, and increase production. We are committed to answering your questions promptly, and we look forward to hearing from you.